3 Fantastic Internal Communication Podcasts

3 Fantastic Internal Communication Podcasts to listen to now

I can’t believe how many internal communication podcasts there are now! It’s fantastic to see (or hear, as the case may be).

A few years ago it was difficult to dig up a wealth of knowledge on this almost unknown communications field. But, with COVID came some serious evidence to support the value internal comms practitioners provide in advising on comms in a crises, and keeping teams connected.

The benefits of internal communication podcasts

I cut my teeth in the world of internal comms when I lived and worked in London. Living in that wonderful city, I had the chance to learn from the best comms practitioners in the business. I learnt how to turn good comms into great comms, and I did this both in the workplace and by attending conferences and events with peers. I absolutely loved soaking up that knowledge.

But, COVID hit along with an illness in my immediate family, and so we had to return to Australia. Borders shut, and that was that.

One of the biggest losses to me, not living in ‘the centre of it all’, was that chance to learn and to become better at what I do. I relish in discovering new ways of working, creating and helping others thrive and grow at the same time.

What’s filled that void?

The discovery of some wonderful, informative and enlightening internal communication podcasts has done the trick!

3 Fantastic Internal Communication Podcasts

Where to start?

I’m going to be honest: I am time poor. But many of you are too. I know there’s dozens of awesome podcasts out there. I want to listen to all of them, but I simply do not have time. If you’re up for exploring more than my top 3, go for it 🙂

This Top 22 of 2022 Internal Comms Podcasts list by Staffbase is comprehensive. I’ll certainly revisit it.

Contact Monkey has also developed a terrific list of podcasts that features content about internal communication as well as HR, Marketing and PR comms topics.

It’s brilliant to see so much out there. But I can only consume so much. If you’re like me, maybe you’d like to dip your toes in here 👇🏻

My top 3 Internal Communication podcasts

Candid Comms

I listen to Candid Comms on Spotify. It’s hosted by IC superstar Rachel Miller of All Things IC. She has a fantastic reputation in the industry. I love her episodes because they break topical subjects down into bite-sized chunks of 20 to 30 minutes. Rachel gives listeners one thing to know, one thing to do, and one thing to think about. Achievable and actionable.

Listen to Candid Comms

Engaging Internal Comms

Craig Smith hosts this informative podcast and like Rachel, he covers subjects that matter to us now. I listen to this one on Apple Podcasts. The format of this podcast is interview style, with episodes generally ranging from 30 to 60 minutes. Through his conversations with experts in the field, Craig shares great case studies with the listener. It’s terrific to hear ideas and insight from others working in the IC field, and helpful to think about how you might adapt their solutions to your own unique comms challenges.

Listen to Engaging Internal Comms

Calm Edged Rebels

Another one that I listen to on Spotify. This nicely produced podcast is conversation based between three IC industry experts, Jenni Field, Trudy Lewis and Advita Patel. They touch on typical issues we face in the profession, and bring differing views to the table for our consideration. Episodes range from around 45 minutes to an hour.

Listen to Calm Edged Rebels

Do you have a favourite, whether it be a podcast dedicated to internal comms or knowledge sharing more general communications best practice? Do share – let me know in the comments below.

5 Super Useful Internal Communication Examples

Internal Communication Examples - 5 Super Useful Ideas

I’m often asked about what I do for work and to give internal communication (IC) examples as a way of explanation. This is because to someone not familiar with my areas of expertise, IC isn’t usually something that they are instantly familiar with.

When I worked in media, I found that most people ‘got’ what I did: radio announcer, magazine editor – they’re familiar. A little further explanation is required for ‘PR’ or ‘marketing’, but even these can be linked back to familiar concepts around advertising. That is, what people see on television, on billboards or in newspapers.

Internal communication though, while we eventually realise we’ve all been exposed to it at work in one form or another, sometimes isn’t a concept that’s understood immediately.

My definition of internal communication

Over the past five years I’ve predominantly spent time building a career in internal comms (IC), developing ways to engage staff in a workplace. As a graduate studying communication, media, journalism or PR, IC isn’t really a specialist area that is an obvious choice. Most of us ‘fall into’ IC.

IC appealed to me because it offered the chance to utilise my best strengths and skills. That is, my experience in digital content production and engagement tech and my interest in working with people.

IC is great because it offers a breadth of opportunity to create content, design strategy, and work with people.

For example, you might sit at a computer all day with little face to face interaction if you only write. You’ll see more about what I mean when I outline internal communication examples below.

With that said, my definition of IC is that it keeps team members informed and connected. IC is as much about sharing information as it is offering a platform for staff to feed back. IC also brings team members together through shared interests and initiatives.

Rachel Miller from All Things IC goes into great depth with information on her site.

Ultimately, she describes IC as:

“The way a company interacts with its people and they interact with it.”

5 internal communication examples to get you thinking about how to reach staff

Another way to understand what IC is, is to recognise examples of internal communication. You’ll probably recognise these from a workplace or educational institution where you’ve been recently.

Intranet: a key internal communication example

An intranet is pretty much a website for staff. As in, it’s private to the outside world, and only staff of a company can login to view its contents.

Intranets usually host important information and tools people need to do their jobs. This might include a link to the payroll system, or policies and procedures related to the roles in a workplace. Many intranets host a news feed that serves to update staff on the latest info from around the business.

Team members from IT, HR and Communications may co-manage an intranet as a whole. But in an organisation where there is an internal communications team (who might sit within the HR department or Marketing, Communications & Engagement), usually the IC team would lead on managing the news feed or any other ‘community’ element of the site.

e-newsletter or printed newsletter

I realise it might seem a little old school to be developing a newsletter today. But newsletters serve a vital purpose.

Newsletters can bring many small pieces of information together into one piece of communication. With so much ‘noise’ in the form of too many emails and messages these days, this is powerful.

A newsletter might include a lead editorial from the CEO or a department leader. It can also serve as a consistent publication that team members start to look out for.

The internal comms team or advisor can drive the schedule and content for a regular newsletter. They will often be the team (or person) behind creating something that you’ve seen published within a business setting.

Defining internal communication examples - which ones are you familiar with?

Team member communities and digital social spaces

The IC team is often the driving force behind managing community spaces you’re given access to in a business.

These spaces are where you can chat with others, share ideas, or ask questions. This might be within a Microsoft community forum, Teams, through Yammer or a Facebook Group or Facebook @ Work.

The IC team is usually involved here – supporting best practice and keeping the lines of communication open for all staff.

Offline internal communication examples: digital signage, posters, flyers

Of course, there are examples of internal comms that are offline.

Not everyone is at a computer or on their phone to use an app for most of the day. We must reach those team members in a different way.

Digital signage in meeting rooms, clip frames on the back of toilet doors, or posters on noticeboards are a wonderful way to share information. These provide invaluable examples of simple, yet effective, internal comms.

Meetings, huddles, and knowledge sharing events

Finally, let’s not underestimate the power of face to face. We’re obviously adept at doing this virtually now whether via Teams, WebEx, Zoom or the like. But, whether virtually or in a physical environment, the power of IC is dialled up by bringing people together.

IC teams make the most of regular meetings in a business to share messages. We will often provide ‘talking points’ to leaders to share at their next team meeting or huddle.

These summarise the key things staff need to know about an initiative that’s being rolled out. When you spot your leaders with key points or a presentation that’s shared at an all-staff meeting, that support is likely to have come from someone facilitating IC in your company.  

Do you recognise these ‘channels’ or types of content at work? Surprise!

Did you know that they’re usually facilitated by an internal comms practitioner or team?

In a nutshell, this is the type of work we do as internal comms professionals. If that sounds appealing, maybe this is the line of communication and marketing that might be perfect for you!